Contact options and points of contact

Specialists from various fields would be pleased to support you in addressing your concerns. We are always ready to listen to any suggestions you might have.

We are here for you: If you have general suggestions or questions, please contact our Information team. In the InfoCenter , we are personally available to help you. You can reach us by:

  • +41 44 632 21 35

Your contact persons in our organisation

In order to be able to provide you with the best possible support, the ETH Library is organised into five sections, which cooperate across sections on numerous projects. Together with the Head Office staff, the sections are subordinate to the Head Office.

Dr Rafael Ball
Director
  • +41 44 632 25 49
Portrait Dr. Rafael Ball
Andreas Kirstein
Deputy Director
  • +41 44 632 26 74
Portrait Andreas Kirstein
Nicole Kienast and Wendy Janett
Assistants to the Director
  • +41 44 632 25 49
  • +41 44 632 13 57 (Fax)
Dr designatus Sandra Gratwohl
  • +41 44 632 46 18
Sonja Hierl
  • +41 44 633 89 73
Kathrin Ringger
  • +41 44 633 45 92
Alain Egli
  • +41 44 632 43 85

Collections and Archives

  • Archives
  • Literary Archives
  • Rare Books and Maps
  • STEM Collections Coordination  
Michael Gasser
Head
  • +41 44 632 21 82

Information and Learning Environments

  • Document Distribution and Fees
  • Learning Environments
  • Library Hönggerberg
  • Library Zentrum
  • Media Logistics
  • Stack Management
Markus Joachim
Head
  • +41 44 633 29 05

Research Support Services

  • Catalog Management
  • E-Publishing
  • Knowledge Management
  • Media Budget and E-Resources
  • Research Data Management and Digital Curation
  • Subject Specialists
Dr. Merja Hoppe
Head
  • +41 44 632 21 79

Corporate Services

  • Digitisation 
  • Finance and Controlling
  • Human Resources
  • IT Services
  • Operations Management
  • Process Office
Andreas Kirstein
Head
  • +41 44 632 26 74
Anja Borg
  • +41 44 632 21 42
Portrait Anja Borg

Additional contacts for your concerns

Human Resources

  • +41 44 632 21 42
  • Website

Innovation, Marketing und Communities

Point of contact for

  • questions concerning internal and external communication on all platforms, marketing, publications and coordination of visiting groups
  • events such as subject-​based tours, colloquia, presentations and podium discussions
  • +41 44 633 99 67

Head Office

  • +41 44 632 25 49

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